We have received the top award from Feefo for our outstanding service for the second year running, the Feefo Gold Service award, an independent seal of excellence that recognises that we at Suki Tea deliver exceptional experiences, as rated by our real customers.
Created by Feefo, Trusted Service is awarded only to those businesses that use Feefo to collect genuine ratings and reviews. Those that meet the high standard, based on the number of reviews they have collected, and their average rating, are awarded. A badge of honour, this accreditation remains unique, as it is based purely on the interactions with verified customers. As all reviews are verified as genuine, the accreditation is a true reflection of a business’ commitment to outstanding service.
Zoë McCullough, Online Marketing at Suki Tea commented: “It’s a real honour to receive this award from Feefo for the second year running. To be recognised for delivering exceptional experiences to our customers is a great achievement. We’ve been working hard this year to ensure that our customers receive the best service possible online, and being able to listen, understand and respond to their needs has enabled us to improve our offering in 2017. We’re looking forward to another successful year ahead.”
Speaking on this year’s award, Andrew Mabbutt, CEO at Feefo, commented: ‘The Trusted Service award has always been about recognising those companies, like Suki Tea, that go the extra mile. Once again, we have seen many incredible businesses using Feefo to its full potential, to provide truly memorable experiences for their customers – and rightly being awarded with our most prestigious accreditation. I look forward to the continual success of the businesses that work in partnership with Feefo throughout 2018.’
Feefo is a ratings and reviews, and customer analytics platform that provides the tools to collect genuine, purchase-verified reviews on behalf a number of businesses. Feefo ensures that all feedback is authentic, by matching it to a legitimate transaction; this is in order to increase consumer confidence, and combat the rising issue of fake reviews. You can have a look at what our customers have been saying about Suki Tea across our website on each product page, or over on our Feefo page linked here.